Giottus Crypto Exchange Review: Is It the Best Choice for Indian Traders in 2025?

If you're in India and thinking about buying Bitcoin or Ethereum, you’ve probably seen Giottus pop up in search results. It’s not Binance. It’s not CoinDCX. But it’s one of the few exchanges that lets you trade directly in Indian Rupees - no hassle, no middlemen. The question isn’t whether it exists. It’s whether you should trust it with your money in 2025.

What Giottus Actually Offers

Giottus isn’t trying to be the biggest exchange in the world. It’s built for India. That means you can deposit INR, withdraw INR, and trade without jumping through hoops meant for global users. The platform supports 13 coins: Bitcoin, Ethereum, Litecoin, XRP, USDT, USDC, MATIC, LINK, and a few others. Not hundreds like Binance, but enough for most beginners and casual traders.

One thing that stands out is the SIP feature - Systematic Investment Plans. You can set up weekly or monthly buys of Bitcoin or Shiba Inu with as little as ₹100. It’s perfect if you’re new and don’t want to time the market. You just put in a small amount, and Giottus buys for you automatically. No stress. No panic selling when prices dip.

They also claim to be the only Indian exchange with a built-in stop-loss feature. That means if your Bitcoin drops to a price you set, it sells automatically. That’s a big deal. Most Indian apps don’t have this. If you’ve ever watched your coins crash and couldn’t hit sell fast enough, this could save you money.

Fees: Are They Really Zero?

Giottus says they offer “zero fee access across multiple pairs.” That sounds too good to be true. And it kind of is.

The truth? They don’t charge trading fees on some popular pairs like BTC/INR or ETH/INR. But for lesser-known coins, you’ll pay around 0.2% per trade. That’s still lower than most Indian exchanges, which often charge 0.5% or more. Withdrawal fees are also low - ₹10 for Bitcoin, ₹20 for Ethereum. No hidden charges. No surprise fees on deposits.

But here’s the catch: zero fees don’t mean zero cost. If the spread (the difference between buy and sell price) is wide, you’re still losing money. Some users report that on smaller coins, the spread is wider than on bigger exchanges. So while the fee might be zero, your actual trade price might not be fair.

Security: Does Giottus Protect Your Coins?

Security is where Giottus shines - and where it gets questioned.

They use BitGo for cold storage. That’s the same company that protects coins for Coinbase and Kraken. And BitGo offers insurance on stored assets. That’s rare for an Indian exchange. Most just keep coins in hot wallets with no backup.

They also claim all personal data is encrypted and stored securely. And yes, they’re registered with India’s Financial Intelligence Unit (FIU). That means they follow anti-money laundering rules. Not full regulation, but better than most local platforms.

But here’s the problem: one user on Trustpilot said someone hacked their account and sold all their coins. No alert. No warning. And they couldn’t get support to help. That’s terrifying. It’s rare, but it happened. Giottus says they use two-factor authentication (2FA) and email confirmations. But if you don’t turn on 2FA? You’re exposed.

Bottom line: Giottus has better security than most Indian exchanges - but it’s not foolproof. You still need to protect your own account.

Usability: Simple for Beginners, Clunky for Pros

If you’re new to crypto, Giottus feels friendly. The app is clean. The dashboard shows your holdings without clutter. You can switch between Hindi, Tamil, Telugu, and Bengali. That’s huge for non-English speakers in India.

But if you’re serious about trading? You’ll hit walls fast.

Users complain they can’t edit open orders. If you set a buy at ₹30 lakh and the price drops to ₹28 lakh, you can’t adjust it. You have to cancel and re-place - which takes time. In fast markets, that’s costly.

Also, the trading chart doesn’t show news or price history for each coin. You have to Google everything. No integrated data. No advanced tools like limit orders beyond basic types. No trailing stops. No candlestick patterns. It’s a beginner’s app with no upgrade path.

And the dashboard? It shows every coin they support - even ones you’ve never bought. It’s messy. You can’t hide them. It feels like they’re pushing you to trade coins you don’t care about.

Customer Support: Fast? Not Really

Giottus says they offer live chat from 9 AM to 11 PM. That’s good. But users say the support is slow. One person waited 12 hours for a reply after their withdrawal got stuck. Another said their email went unanswered for five days.

There’s phone support, Telegram, and email. But response times vary wildly. If you’re in a panic because your coins didn’t arrive? You might be on your own.

Compare that to CoinDCX or WazirX - both have faster, more consistent support. Giottus feels like a startup trying to grow, not a polished service.

Liquidity: The Silent Problem

This is the quiet killer.

Giottus claims “high liquidity.” But data from Cryptowisser says their 24-hour trading volume is around $124 million. That sounds big - until you compare it. CoinDCX hits $500 million. WazirX hits $800 million. Binance? Over $20 billion.

What does that mean for you? Slower fills. Bigger price swings. If you want to buy ₹5 lakh worth of Ethereum, you might get part of it at ₹30 lakh and the rest at ₹31 lakh because there aren’t enough sellers. That’s slippage. And it eats into your profits.

Giottus is fine for small trades - under ₹1 lakh. But if you’re trading bigger amounts? You’ll notice the difference. And you won’t like it.

What’s Coming Next?

Giottus isn’t standing still. Their blog says they’re working on crypto staking and fixed deposits. That means you could earn interest on your Bitcoin or Ethereum - like a savings account. That’s a smart move. India loves fixed deposits. If they nail this, it could be their biggest growth driver.

They’re also planning to add Solana. That’s a good sign. Solana is fast and cheap. If they bring it in with low fees and good liquidity, it could attract more serious traders.

They’ve won awards in 2025 - “India’s Best Crypto Exchange” and “Cryptocurrency Brand of the Year.” That’s not empty praise. It means they’re recognized by industry judges. But awards don’t pay your bills. Performance does.

Who Is Giottus Really For?

Let’s cut through the noise.

Giottus is perfect if:

• You’re new to crypto and want to start with small SIPs
• You only trade in INR and want a local platform
• You care about stop-loss and don’t want to manually watch prices
• You’re not trading more than ₹1-2 lakh at a time
• You speak Hindi, Tamil, or another Indian language

Giottus is NOT for you if:

• You trade large amounts (over ₹5 lakh)
• You need advanced charts, limit orders, or margin trading
• You expect 24/7 customer support
• You want hundreds of coins to choose from
• You’re looking for a regulated exchange (India doesn’t have one yet)

The Bottom Line

Giottus isn’t the best crypto exchange in India. But it’s one of the most thoughtful.

They didn’t copy Binance. They didn’t chase global trends. They built something for Indian users - with INR, with local languages, with SIPs, with stop-loss. That matters.

Yes, the liquidity is low. Yes, the support is hit-or-miss. Yes, the app has bugs. But for most people in India who just want to buy Bitcoin safely and easily? Giottus gets the job done.

If you’re starting out? Try it. Deposit ₹500. Set up a SIP. See how it feels. If you grow into bigger trades? Move to CoinDCX or WazirX. But don’t wait for the perfect exchange. The best one for you is the one you actually use.